The Description of Fast Food Employees’ Compensation

Abstract

The purpose of this descriptive research is to investigate the factors that describes fast food employee compensation. Employee compensation comprises of four factors namely external competitiveness, compensation based on performance, incentive-based mix, and openness and participation. The research question for this study is “What are the factors that describe fast food employee compensation?” A quantitative method was employed and 688 employees completed the questionnaires distributed at Wilayah Persekutuan Kuala Lumpur and Selangor, Malaysia by using stratified random sampling. It was discovered that the factor that has the highest mean is compensation based on performance followed by external competitiveness, then openness and participation and lastly is the incentive-based mix. This indicates that the fast food employees agree that all the four factors are the substance of their compensation.